The Piercing Sound of “OOPS” !

To countless business owners and managers, that simple, one syllable, short, easy to say word …”OOPS”… is a piercing sound to their ears. It is identifying to them that something bad is getting ready to happen; complications, problems, glitches, issues, delays are now on the horizon that could possibly lead to upset clients or even losing clients. But most assuredly, “Oops” is getting ready to cost you money.

Parachute Packing

I received this story from a dear friend and just had to share it with you. Charles Plumb was a US Navy jet pilot in Vietnam. After 75 combat missions, his plane was destroyed by a surface-to-air missile. Plumb ejected and parachuted into enemy hands. He was captured and spent 6 years in a communist Vietnamese prison. He survived the ordeal and now lectures on lessons learned from that experience!

Why Experience the Pain

A person who had just had their 70th birthday was asked by a friend, what sort of changes they were feeling inside? They sent the following reply:

Compared to the “Speed-of-a-Click”

The Internet has revolutionized the computer and communications world like nothing before it. This world-wide broadcasting system can disseminate information without regard to geographic locations at the speed of a “click,” and there lies a BIG PROBLEM. The “Speed-of- a-Click” has now conditioned us to how fast we expect things.

How to Make Hard … Easier

I have a good friend who is an oral surgeon. One time we were talking about how he got so skilled at surgery, and he said that he started working on improving his non-dominant hand skills. He said that surgery requires two-hands, and his patients deserve to have a surgeon whose hands are “equally skilled.” So, he set out on the difficult journey to make his non-dominant hand to function just as efficiently as his dominant hand.

Words Make a Difference

Highly successful people know, that before speaking, they need to consider the purpose behind their words. A little thought before we speak will make our words have more meaning and be more effective. I don’t care what your objective is … to help, persuade, inspire, teach, or sell … whatever your intentions are, choose your words wisely. Here are 6 words/phrases you should avoid saying. They detract from your ability to make a point, your desire to continue a productive dialogue or they may simply offend the listener.