Consider This

Robert Stevenson’s Thoughts on the Pursuit of Excellence


 Focus Matters Most

April 15, 2018

by Robert Stevenson

The great film director George Lucas once said, “Your focus determines your reality.” Psychologists have estimated that we have between 50,000 - 70,000 thoughts a day. With all that going on in our heads, no wonder it is no small task to get ourselves to focus on key issues. But, in order to achieve success, we need to learn how to focus these thoughts on WHAT MATTERS MOST. If we let our attention jump from one thing to another, we will have a busy, but most likely, an unproductive day. Simple example: If you chase two rabbits, both will escape; when your focus is scattered, your effectiveness is diminished.



Leadership is Lacking

April 8, 2018

by Robert Stevenson

James O'Toole, a professor and leadership expert once said, "95% of American managers today say the right thing … 5% actually do it." On every front, poor LEADERSHIP is destroying companies. Unnecessary turnover of employees and disengaged employees, costs companies billions of dollars each year. People don’t leave companies, they leave bosses. 46% of employees leave their job because they did not feel appreciated. 75% of employees listed their immediate boss as the most stressful part of their job. But, the reverse of this … smart, shrewd, wise, astute, GREAT LEADERS have found that happy employees are 31% more productive and 56% better at sales.



See Them as an Invited Guest

March 26, 2018

by Robert Stevenson

Your customers are invited guests to your party and everyone they encounter in your company needs to assume the position of being “their host.” Customer service excellence has always been and will always be the most critical competitive advantage for any business. Your competitor can copy your store, warehouse, or facility design, your product mix and even your pricing … but you can make it where they will never be able to copy your incredible customer service.



Never Discount the Power of MOTIVATION

March 19, 2018

by Robert Stevenson

Recently, I heard a prominent speaker declare: “I think motivation is garbage.” She went on to say, “Motivation is never there when you need it. Ever, Ever, Ever!” She even said that we have all bought into this big lie that motivation really works. The speaker went on to explain her statement, but nothing she said changed my opinion of how TOTALLY wrong I think she is.



The Source of Knowledge is Experience

March 11, 2018

by Robert Stevenson

According to the Small Business Administration, there are 543,000 new businesses started every month, but only roughly 18 percent of them will ever succeed. The leading causes of small business failure are:



Time to Decide

March 4, 2018

by Robert Stevenson

I am of the opinion, that one of the most powerful words in the English language is “DECIDE.” You’ve heard the saying, “Life is not a matter of chance, it’s a matter of choice.” If you don’t like the way things are going, if you want to change your future, then you need to change your habits. You can either choose to do or not to do anything … YOU DECIDE. Ralph Waldo Emerson said it so profoundly: “The only person you are destined to become, is the person you DECIDE to be.”



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