Nobel Laureate and physicist Richard Feynman said that it was no coincidence that virtually all major discoveries in physics were made by those under the age of 25. When he was asked why he concluded, … “you don’t know what you don’t know.” I guess another way you could put it is, when you are unaware of something that supposedly can’t be done … you go at it with a blind determination to see if it CAN be done.
When the coronavirus pandemic erupted, COMPANIES HAD TO CHANGE. For most companies, business-as-usual for serving customers, working with suppliers, collaborating with colleagues, or getting anything done—had to be done differently and the changes had to be made immediately. Accelerating the scope and scale of innovation was a must. The speed of decision making took on a whole new meaning.
So, you’re the boss, the head person in charge. Have you ever thought about how you got there? Have you ever considered all the people who helped to push your career along, until you finally made it? Have you ever given any consideration to the support personnel you have on staff who make you look good, make you look efficient, make you look smart, every day? The folks who handle the little, tedious, or sometimes annoying things that need to be handled, so you can concentrate on the big stuff … have you ever thought about them?