Consider This

Robert Stevenson’s Thoughts on the Pursuit of Excellence


The Carpet People

November 23, 2020

by Robert Stevenson

The other day I had the opportunity to hear a manager give a 15-minute presentation about things their company was doing to improve productivity, morale and communication. The manager got my attention instantly when he said his employees were always complaining about the “CARPET PEOPLE.”



Stop Recurring Problems

January 11, 2020

by Robert Stevenson

Some of the biggest challenges with companies today are “RECURRING PROBLEMS”. I’m talking about situations, hassles, and mistakes which happen over and over again that never get resolved. These occurrences are worse when they happen to customers, because if they happen once too often, customers will quit doing business with you. Consider what “RECURRING PROBLEMS” do to employees; frustration sets in, morale plummets as well as productivity and profits.



A Manager’s Toolbox

February 10, 2019

by Robert Stevenson

Paper was invented in China in 100 AD. You would think in this incredible technological world we live in, that something that was invented that long ago would not be found in EVERY office in the world … but it is. There are many very dated inventions still found in our offices today … Scissors (1500 BC), Pencil (1564), Eraser (1770), Paper Clip (1899), Tape (1925), Post-It Notes (1968), and the Stapler



Powerful Meaningless Words

October 20, 2018

by Robert Stevenson

Most companies have them in some shape or form: Guiding Principles, Mission Statements, Vision Statements, Company Values, Company Affirmations, Statement of Purpose, Company Goals, Company Philosophy. I saw where one company had broken their mission statement into three segments, identifying them for Product Mission, Economic Mission and Social Mission.



Proud

September 9, 2018

by Robert Stevenson

Peter Drucker, the famous business guru, has written over 10,000 pages on the subject of Management; that equates to 39 books translated in 36 languages. He is best described as the FOUNDER of Modern Management. In his book, The Practice of Management, he stated, “there is only one valid definition of business purpose: to create a customer. The customer is the foundation of a business and keeps it in existence; he alone (the customer) gives employment.”



The World's Most Underrated Secret to Success

July 22, 2018

by Robert Stevenson

If I told you I knew the world’s most underrated secret to success, would I have your attention? If I told you that you didn’t have to be brilliant or talented to make it work for you, would that interest you even more? But, if I told you ANYONE could do it, would that take away from how valuable the information is? Would you be thinking, well if anyone can do, it must not be that great of an idea?



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