I have heard it said over and over again that what holds people back from succeeding is the FEAR OF FAILURE. I think there is more to it than that. I think the phrase “FEAR OF FAILURE” is directly connected to FEAR of shame, FEAR of ridicule, FEAR of embarrassment, or the FEAR of humiliation. The sad thing about those fears is they are all shelf-imposed. We are the ones who give those fears value. Eleanor Roosevelt said, “No one can make you feel inferior without your consent.” The way to stop that concern is … Don’t Give Your Consent.
The day you “REALIZE” the fact that YOU control your destiny by the choices YOU make, is the day you start taking control your life. I am going to throw a list of questions at you and let you reflect on your answers. Now, some of these questions might not be applicable to you at all, which is good. BUT, if one or more of these questions strikes a nerve when you read them, then you may have some work to do.
Nobel Laureate and physicist Richard Feynman said that it was no coincidence that virtually all major discoveries in physics were made by those under the age of 25. When he was asked why he concluded, … “you don’t know what you don’t know.” I guess another way you could put it is, when you are unaware of something that supposedly can’t be done … you go at it with a blind determination to see if it CAN be done.
The largest retailer in the United States in the 1950’s was Sears. In May of 1950 Sam Walton founded Walmart and Sears was not concerned. Today Walmart is ranked #29 on the Forbes Global 2000 (Companies) List based on revenues, profits, assets and market value … and Sears declared bankruptcy, October of 2018.
91% of customers who are unhappy with a brand will leave without complaining. This process of ‘QUIET ABANDONMENT’ can adversely affect a company’s image, sales and certainly their profits. Customers today, don’t even give you a chance to fix the problem. WHY? Here is one reason why. 79% of consumers who complain about a poor customer experience, are ignored. Customers are getting so conditioned to “nothing being done” when they complain … that they have quit complaining; they just leave. They quietly abandon doing business with you.