An eager rookie sales rep wanted to really impress his boss on his first day. So, when the rookie saw his boss coming towards his office he sprang into action. The new sales rep grabbed his phone and, speaking loudly into the phone so his boss could hear him, the young rookie said … "Yes sir, I can take care of that. I’ll see to it personally myself. You can count on me.” His boss was standing in the doorway, waiting for the young man to finish his call. The young man put down the phone and nodded to his boss and smiled widely, believing that he had surely impressed him. His boss smiled back and replied, "I just wanted to let you know your phone is scheduled to be connected this afternoon."