Impress Me

An eager rookie sales rep wanted to really impress his boss on his first day. So, when the rookie saw his boss coming towards his office he sprang into action. The new sales rep grabbed his phone and, speaking loudly into the phone so his boss could hear him, the young rookie said … "Yes sir, I can take care of that. I’ll see to it personally myself. You can count on me.” His boss was standing in the doorway, waiting for the young man to finish his call. The young man put down the phone and nodded to his boss and smiled widely, believing that he had surely impressed him. His boss smiled back and replied, "I just wanted to let you know your phone is scheduled to be connected this afternoon."

Those With Confidence Succeed

Who should be your biggest fan? You! If you don’t think you are good, why should anybody else think it? I believe one of the biggest mistakes we make in trying to improve is getting down on ourselves and staying there. Self-doubt is a proven “killer” to accomplishment. You will be a lot better off BELIEVING you can do something rather than DOUBTING that you can do it.

Loyalty

We become loyal when we believe in something or someone; it is something that is developed—or lost—as a direct result of our own actions, behaviors, and motives. To earn the loyalty of others, your behaviors and actions have to reflect that YOU WERE LOYAL FIRST.

True Friends

Most people have a pretty good idea who their enemies are, and if they are smart, they follow Niccollo Machiavelli’s advice of: “Keep your friends close, your enemies closer.” Today I want to address something we sometimes give very little thought to … our friends. We have a tendency to closely monitor our enemies, watching every move they make, but overlook or take for granted the people who can have the most impact on our lives.

You Only Have 3 Seconds

I was asked to produce a keynote for a client on Maintaining Relationships in a Virtual Environment. Now is the time to connect with your customers like never before, not separate from them. Even in this pandemic environment, your business can still flourish if you are willing to try a new approach and not pull back on your marketing.

The Contrarian

A contrarian is a person who takes an opposing view, especially one who rejects the majority opinion.  A contrarian can also serve as a very useful tool when it comes to making decisions. At every management meeting, I would suggest you assign at least one person to be The Contrarian; even if they agree with your idea, make them try to shoot holes in it, find fault, or consider alternatives.