Consider This

Robert Stevenson’s Thoughts on the Pursuit of Excellence


Killing Ideas Can Hurt Your Future

June 16, 2019

by Robert Stevenson

So, you have called a meeting and there they all sit; Bias, opinionated, have favorites, scared of senior management, narrow-minded, open-minded, power seekers, egotists, young, old, seasoned veterans, inexperienced rookies, risk takers, and others who always play it safe. Then someone makes a suggestion and the games begin. The idea doesn’t stand on its own. Oh, no … quite the contrary. Unfortunately, most people “size up” the person who shared it. The definition of “sizing up” is, to examine something or someone carefully and decide what you think about it, him, or her.”



Creating the Perfect Team

June 9, 2019

by Robert Stevenson

Google has collected endless amounts of data and conducted countless studies, spending millions of dollars and thousands of hours, all in an effort to better understand their employees. One initiative was to try and understand what makes a team effective. Specifically, Google wanted to know why some teams excelled while others didn’t. The study was called PROJECT ARISTOTLE, and they gathered up some of Google’s best talent to try and understand, codify and decipher how to create high functioning teams.



That is a powerful statement and a very final one. What in the world could cause a customer to say that? I find it very confusing why companies persist in doing things that customers hate. No customer wants to hear, “We are experiencing unusually high call volumes.” What that says to customers is, senior management has failed to employ enough staff to properly service incoming calls. It didn’t matter what time they call the company, they will ALWAYS get the same message. A simple way to solve that problem is to quit doing business with them. 33% of Americans say they’ll consider switching companies after just a single instance of poor service.



Be Cautious of Easy

June 24, 2018

by Robert Stevenson

I believe success comes to those people who learn how to do the hard things. They accept them for what they are - difficulties they must handle if they plan on being successful. The first thing to understand about success is … it isn’t easy. The definition of easy is … requiring no great labor or effort, uncomplicated, unchallenging, painless, simple, without difficulty.



Raise Your Praise

June 17, 2018

by Robert Stevenson

Are there ways to raise spirits, raise self-esteem, raise awareness, raise interest, raise self-confidence, raise happiness, and raise productivity … other than just giving people a RAISE in salary? YES, there are. Here is a simple acrostic to help remind you how to do it. You can publicly…



What Has Age Got to Do with It

June 10, 2018

by Robert Stevenson

I am so tired of all the conversation about the younger generation verse the older generation. Boomers thinking Millennials just can’t do it and Millennials thinking Boomers are out of touch. There is no rule that I know of which states, good ideas can ONLY come from senior management. We need to get over this generation battle and start pulling together.



FREE Robert Stevenson newsletter

Why sign up for Robert’s weekly articles:

  • It is a great way to kick-off your week

  • It will motivate, inspire, educate, and challenge you

  • It will help to make you a better employee, leader, and person

  • He shares the insights he has learned from his clients and research

  • You will receive free a collection of his favorite articles


© 2019 Seeking Excellence A Robert Stevenson Corporation. All Rights Reserved